Mandatory Criteria – RFQ to download
- Must have a minimum 5 years’ experience in undertaking the same or similar role for an organisation of the same or similar size and complexity as Services Australia.
- Systems and/or business analyst experience with Commonwealth agencies / Government Departments.
- Systems and/or business analyst experience with Service Management Tool u
Weighted Criteria
- Systems Analyst and/or Business Analyst Experience with business improvement initiatives and business transformational projects.
- Expert user of Visio, JIRA.
- Good understanding of with BPM tools (BPMN and UML).
- Experience supporting User acceptance testing.
- Exceptional facilitation and stakeholder management skills.
- Effective influencing, communication, negotiation skills.
- ITIL Certification.